Maju24 Privacy Policy — How We Protect Your Personal Information
User privacy is a top priority at maju24. This policy explains in detail how we collect, use, store and protect your personal information as a platform user in Malaysia. Please read this document in full to understand the rights and protections available to you.
Last updated: January 2026. By using the maju24 platform, you agree to this privacy policy.
Information We Collect
When you register and use the maju24 platform, we collect various categories of information to ensure our services run smoothly and securely. The information collected includes:
- Account information: Full name, mobile number, email address, and password at the point of registration.
- Identity verification information: Copy of identity document (if required for account verification or withdrawal purposes).
- Payment information: Details of deposit and withdrawal methods in Malaysian Ringgit (RM/MYR), including the bank or e-wallet used. We do not store full card numbers.
- Device and browser information: Device type, operating system, IP address, browser used, and language settings.
- Usage data: Records of games played, session duration, transaction history, and in-platform navigation activity.
- Cookies and trackers: Data collected through session cookies and preference cookies to enhance the user experience.
How Your Information Is Used
Your information is used to manage your account, process deposits and withdrawals in MYR, verify your identity, and provide access to all games and services on the maju24 platform.
Data is used to detect and prevent fraudulent activity, account abuse, money laundering, and any suspicious behaviour to protect all users on the platform.
We use your email and phone number to send important account notifications, transaction confirmations, security updates, and customer support responses.
Personalised usage data is analysed in aggregate to understand usage patterns, improve the interface, and develop new features better suited to the needs of Malaysian users.
Cookies, Tracking & Data Security
The maju24 platform uses cookies to enhance your experience. Cookies are small files stored on your device when you browse our platform. There are two main types of cookies we use:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status and session settings.
- Preference cookies: Stored for a longer period to remember your language, currency, and display preferences.
You can manage or disable cookies through your browser settings, though this may affect certain platform features.
On the data security front, maju24 uses SSL encryption to protect all data transmitted between your device and our servers. Sensitive information such as MYR payment details is processed through secure channels that comply with industry standards. Passwords are stored in hashed form and cannot be reversed to plain text.
Information Sharing & User Rights
Maju24 does not sell, rent or disclose users' personal information to third parties for marketing purposes without your consent. Information is only shared under the following circumstances:
- Licensed payment processors that assist in processing MYR transactions
- Law enforcement authorities where required under Malaysian law
- Technical service providers bound by strict confidentiality agreements
As a maju24 user, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Update inaccurate or outdated information through your profile settings
- Right to Erasure: Request the deletion of your account and associated data, subject to legal retention requirements
- Right to Object: Object to the processing of your data for marketing purposes
Policy Updates and How to Contact Us
Maju24 reserves the right to update or amend this Privacy Policy at any time to reflect changes in operations, technology, or applicable legal requirements. Any updates will be posted on this page with a revised effective date.
We encourage you to review this page periodically. Continued use of the platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. Where changes are material, we will make reasonable efforts to notify users via email or in-platform notifications.
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the maju24 support team through the following channels:
- Email: [email protected]
- Section FAQ for general guidance
- Live support via the platform (24 hours a day)
We are committed to responding to all privacy-related enquiries within a reasonable timeframe and to fully respecting your rights as a Malaysian user.
- Access your personal data
- Correct inaccurate information
- Delete account and data
- Opt out of direct marketing
- Reach support anytime
Your data is safe with maju24
We are committed to protecting every user's privacy. Sign up with confidence and enjoy a world-class entertainment experience on a platform that puts your security first.
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